Frequently Asked Questions

There is no minimum order value and any order over £200 shipped to the UK mainland is carriage free. Any value below this will be subject to a £9.50 carriage charge. Northern Ireland and any off-islands are subject to price on application.

If you are based on the UK mainland and we receive your order by 1pm in almost every case you will receive your goods the next day. The only exception to this would be the highlands of Scotland which takes 2-3 days. Off-islands such as the Isle of Wight & Northern Ireland would take 2-4 days.

A credit account can be applied for which usually takes a couple of days to activate and is subject to our usual credit checks. Alternatively orders can be paid for on a pro-forma basis with a credit card or cleared funds via BACS or Cheque.

Yes, we have a technically strong external sales team who are happy to work with you to find the right solutions for your business.

UKF stocks the largest choice of product types and materials available in the UK today, so we are confident your specification criteria will be met.

Yes, UKF has held BSI accreditation for many years and is certified to both to ISO9001:2015 and ISO14001:2015. UKF also actively seek to source all of its products from BSI approved sources.

Yes, all our WindowMASTER® fabrication screws not only achieve them in many cases they exceed them. Independent test certificates are available upon request.

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